What We Do
Strategy and Support
Every brand needs a strategy, and that’s a fact. With our support, your business will thrive. Is it a hosting advice you need, or a simple consultation? Brand strategy or product development? Say no more! We can also help you with SEO, DevOps, market research, web audit, or competition analysis. Our knowledge is vast, and so is our desire to help you grow.
Technical support
We’re here to provide ongoing maintenance, troubleshoot issues, and ensure your digital product operates smoothly and efficiently.
Web Audit
Need a website audit? Give us your domain, and we’ll evaluate UI/UX, user journey, security, and technical performance.
SEO Audit
Let us help you rank higher in search engine results by conducting a comprehensive SEO audit and improving key components.
Dev Ops
Looking to speed up your website deployment or change your hosting structure? Our DevOps consulting services have got you covered.
Hosting and support
With our hosting maintenance and a 45-minute response time, we’ll help you choose the best provider and take care of your website’s upkeep.
Go to market web strategy
From analysis to branding, web development, and marketing, our full-service package makes it easy to introduce your products and services to customers.
Consulting
Need a website redesign, migration, or business analysis? Digital Present is here to help with expert guidance and tailored solutions for your business.
Technologies
Jira
Hosting maintenance
Google Analytics
DevOps support
Solutions architect
Our Approach
Problem-solving is a systematic approach to identifying and resolving issues. Here is a general procedure that can be followed for effective problem-solving:
Discovery process
Identify and define the problem you are facing. Collect relevant data and information related to the problem. This can involve conducting research and analyzing existing data.
Analyzing problem
Review and analyze the gathered information to gain insights into the problem. Look for patterns, root causes, and potential interdependencies.
Problem solving
Brainstorm and generate a range of potential solutions to address the problem. Choose the solution that is most likely to solve the problem effectively.
Monitoring
Track the implementation of the solution and monitor its progress. Assess its effectiveness and make adjustments if necessary.
FAQ
What is web technical support?
Web technical support refers to the assistance provided to users in resolving technical issues related to websites. It includes troubleshooting, maintenance, server support, security measures, performance optimization, and more.
What types of issues can web technical support help with?
Web technical support can assist with a wide range of issues, including website errors, server and hosting problems, content management system (CMS) support, website performance optimization, security and malware prevention, integration and customization support, and more.
Can web technical support help with website updates and maintenance?
Yes, web technical support can assist with website updates, maintenance tasks, and routine checks to ensure the smooth operation of your website.
What information should I provide when contacting web technical support?
When contacting web technical support, provide a clear description of the issue you are experiencing, any error messages received, relevant website details (such as URL and CMS platform), steps to reproduce the problem, and any troubleshooting steps you have already taken.
What is a web audit?
A web audit is a comprehensive assessment of a website's performance, design, functionality, security, and other relevant aspects. It involves evaluating the website's strengths, weaknesses, and areas for improvement.
Why is web audit important?
A web audit is important because it helps identify issues and opportunities for enhancement in a website. It ensures that the website is aligned with best practices, user expectations, and business goals.
What are the benefits of a web audit?
The benefits of a web audit include:
Identifying technical issues that may hinder website performance or user experience.
Enhancing website usability, accessibility, and navigation.
Improving search engine visibility and organic traffic through SEO recommendations.
Enhancing website security and protecting against potential vulnerabilities.
Identifying opportunities for content optimization and improving user engagement.
Aligning the website with industry best practices and standards.
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